Draft - pending legal review. Customized from our policy pack. The highlighted [items] await the clinic's details, and the final wording should be confirmed by a qualified UAE legal adviser before launch.
About the clinic
- Legal entity
- Alter Health LLC
- Trading name
- Alter Health
- Licence / authority
- 4866695 · DHA (Dubai Health Authority)
- MOHAP advertisement approval
- Pending regulatory review
- Address
- Beach Park Plaza, Jumeirah 2, Dubai, UAE
- Telephone
- +971 54 223 7400
- +971 54 223 7400
- [Email]
- Website
- alterhealthclinic.com
1. Acceptance
These Terms govern your use of alterhealthclinic.com. By using the website you accept them. If you do not accept them, please do not use the website.
2. What this website is for
The website provides general information about the Clinic and the services we offer. It is an information resource only. It does not provide medical advice, diagnosis or treatment, and using it does not create a doctor-patient relationship. Please read our Medical Disclaimer.
The website does not offer online forms, online booking, a patient portal or online payments. Appointments are arranged by telephone, WhatsApp or email.
3. Accurate information
We take care to keep the website accurate and current, but we do not guarantee that it is complete, accurate or up to date at all times. Service details, practitioner availability and pricing may change without notice.
4. Acceptable use
You agree not to:
- Use the website for any unlawful purpose
- Attempt to gain unauthorised access to the website or any system connected to it
- Introduce malicious code, or interfere with the website's operation or security
- Copy, scrape, republish or commercially exploit website content without our written permission
- Misrepresent your identity or your relationship with the Clinic
5. Intellectual property
All content on the website, including text, images, logos, branding and layout, is owned by or licensed to the Clinic and is protected by intellectual property law. You may view and print content for your own personal, non-commercial use. Any other use requires our written permission.
6. Links to other websites
The website may link to third-party websites. We provide those links for convenience only. We do not control those sites, do not endorse their content, and are not responsible for them.
7. Availability
We aim to keep the website available but we do not guarantee uninterrupted access. We may suspend, withdraw or restrict all or part of the website at any time, including for maintenance.
8. Limitation of liability
Nothing in these Terms excludes or limits our liability where it would be unlawful to do so - including liability for death or personal injury caused by negligence, or for fraud.
Subject to that, to the fullest extent permitted by law, we are not liable for any indirect or consequential loss, loss of profit, loss of data, or loss arising from your reliance on website content. Our total liability arising out of or in connection with your use of the website is limited to AED 1,000.
This clause limits liability relating to the website only. It does not limit our responsibility for the clinical care we provide.
9. Privacy
Our handling of personal information is explained in our Privacy Policy and Cookie Policy, which form part of these Terms.
10. Changes to these Terms
We may update these Terms from time to time. The current version is always published on the website with the date it took effect. Continuing to use the website after a change means you accept the updated Terms.
11. If part of these Terms is unenforceable
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions continue in full force.
12. Governing law and jurisdiction
These Terms are governed by the laws of the United Arab Emirates as applied in the Emirate of Dubai. The Courts of Dubai have exclusive jurisdiction over any dispute arising out of or in connection with these Terms.
13. Contact
Questions about these Terms can be sent to [Email] or +971 54 223 7400.