How it works

A structured review of the records you provide.

  1. Ask whether the service is suitable

    Contact the clinic for an initial discussion. The team will explain eligibility, consent, fees, expected timing and the records required for a virtual review.

  2. Provide your records securely

    The clinic will provide secure-transfer instructions before you send relevant imaging, reports or other clinical information.

  3. Receive an advisory report

    Dr. Osama Kashlan reviews the information provided and prepares a detailed advisory report. Further records or an in-person assessment may be recommended when needed.

Another clinical perspective can help.

A virtual second opinion is an advisory review of the clinical information you provide. It may support the proposed plan, discuss reasonable alternatives or identify information that is still needed. Your current treating clinician remains responsible for your ongoing care and treatment decisions.

What you receive

  • A detailed advisory report based on the records reviewed
  • A plain-language explanation of the findings and the limits of the review
  • A discussion of reasonable options, including non-surgical care where appropriate
  • Recommendations for further records, imaging or an examination when needed

Important to know

A virtual second opinion is advisory only and is based on the information supplied. It does not replace emergency care, a physical examination when one is needed, or the responsibility of your current treating clinician. Individual recommendations and suitability for treatment vary.

Common questions

Do I need to travel to Dubai for this?

A records-based review can often be completed without travel, but this depends on the information available and the clinical question. Dr. Kashlan may recommend an in-person examination, updated imaging or review by your current treating clinician before any treatment decision is made.

What records will I need?

The clinic will usually request recent MRI, CT or X-ray images where relevant, the corresponding reports, a concise clinical history and details of the treatment already proposed. Contact the team before sending medical information so they can provide secure-transfer instructions.

What can the report conclude?

The report may support the proposed plan, discuss reasonable alternatives or explain that more information or an examination is needed. It is an additional clinical opinion based on the records reviewed, not a guarantee that any particular treatment is suitable.

How long does it take?

The team will confirm the expected timing after checking that the required records are complete. The timing may change if further information, imaging or clarification is needed.