Draft - pending legal review. Customized from our policy pack. The highlighted [items] await the clinic's details, and the final wording should be confirmed by a qualified UAE legal adviser before launch.
In an emergency, do not use this website, WhatsApp or email.
Call 998 for an ambulance, or 999, or go to your nearest emergency department immediately.
About the clinic
- Legal entity
- Alter Health LLC
- Trading name
- Alter Health
- Licence / authority
- 4866695 · DHA (Dubai Health Authority)
- MOHAP advertisement approval
- Pending regulatory review
- Address
- Beach Park Plaza, Jumeirah 2, Dubai, UAE
- Telephone
- +971 54 223 7400
- +971 54 223 7400
- [Email]
- Website
- alterhealthclinic.com
1. General information only
The content on this website is provided for general information and education. It is written to help you understand the services we offer and common health topics. It is not tailored to you.
2. This is not medical advice
Nothing on this website is medical advice, diagnosis or treatment, and it is not a substitute for a consultation with a qualified healthcare professional who knows your history.
Please do not delay seeking medical advice, or disregard advice you have already been given, because of something you read here.
3. No doctor-patient relationship
Reading this website, or sending us a message, does not create a doctor-patient relationship. That relationship begins when you attend the Clinic and are seen by one of our practitioners.
4. Messages are not consultations
Messages sent to the Clinic by WhatsApp or email are received by our administrative team, not by a clinician, and are read during working hours only. They are not monitored overnight, at weekends or on public holidays.
A message describing symptoms is not a consultation and will not receive a diagnosis or clinical advice by reply. Our team will arrange for a clinician to speak with you. If your condition is urgent, telephone the Clinic rather than sending a message.
5. Individual results vary
Where the website describes treatments, procedures or outcomes, those descriptions are general. Results differ from person to person and depend on individual circumstances. Nothing here is a promise or guarantee of a particular outcome.
6. External content
Where we link to other websites or reproduce third-party health information, we do so for convenience. We do not control that content and are not responsible for its accuracy.
7. Limitation
To the fullest extent permitted by law, the Clinic is not liable for any loss or harm arising from reliance on website content alone.
This applies to website content only. It does not affect our responsibility for the clinical care we provide, or any right you have under applicable law.
8. Changes
We may update this Disclaimer from time to time. The current version is always published on the website with the date it took effect.